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FAQ

Contact information and privacy complaints
If you have any questions about this Privacy Policy, or you would like to access, update, or correct the personal information we hold about you, please contact our Privacy Officer.

Email: privacy@bsb007casino.com

We aim to acknowledge your enquiry promptly and provide a response within 30 days of receiving it. To help us process your request efficiently, please include your full name, the email address linked to your account, and a clear description of what you need (for example: access to your information, a correction, or a privacy complaint).

If you raise a privacy complaint, we will review it fairly and take reasonable steps to address the issue, including correcting records where appropriate and improving our processes when needed.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Privacy Policy is governed by Australian law and is intended to comply with the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.

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