Privacy Policy

Last updated: January 2026

This Privacy Policy explains how we collect, use, store, and share information when you access the BSB007 casino website and use our services. It applies to users in Australia and is intended to align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal information you provide: We collect details you submit when you create an account, make deposits/withdrawals, or contact support. This may include your full name, date of birth, residential address, email address, and phone number.

Financial information: To process payments and withdrawals, we may handle payment account details, bank details (where applicable), and transaction history. Payment data is processed via secure, encrypted methods.

Technical information: When you use our site, we automatically collect technical data such as your IP address, browser type/version, device and operating system details, referring pages, pages visited, timestamps, and general usage activity.

Cookies: We use cookies and similar technologies to improve site performance, remember preferences, and analyse traffic. You can manage cookies through your browser settings.

We use your information to provide and operate our services, process deposits and withdrawals, verify identity and meet compliance obligations (including anti-money laundering requirements), and communicate with you about your account.

We also use data to provide customer support, prevent fraud, enhance security, personalise your experience, and improve site functionality. Promotional messages are only sent where permitted and, where required, with your consent.

We may use aggregated, non-identifying data for analytics and service improvements. This data cannot be used to identify you.

To support responsible gambling, we may review activity patterns to help detect potential harm and offer relevant tools and resources.

We do not sell or rent your personal information.

We may share information with trusted service providers (such as payment processors, hosting, verification, and support partners) where necessary to deliver services, and only where they are required to protect confidentiality.

We may disclose information where required by law or regulatory obligations, including AML/CTF requirements (for example, to AUSTRAC where applicable).

If we are involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction, and we will provide notice where required.

We may share anonymised, aggregated data for statistical purposes, but it cannot be used to identify individual users.

We use reasonable and industry-standard safeguards to protect your information, including SSL encryption for data transmission and restricted access controls for sensitive data.

Staff access to personal information is limited, and personnel are trained and subject to confidentiality obligations. We regularly review and update our security measures.

No online system can be guaranteed 100% secure. While we take strong precautions, we cannot guarantee absolute security.

Under the Australian Privacy Principles, you can request access to the personal information we hold about you and ask us to correct inaccurate or incomplete information. We aim to address correction requests within a reasonable timeframe (typically within 30 days).

You may request deletion of your personal information, noting that we may need to retain certain records to meet legal, regulatory, or fraud-prevention requirements.

You can opt out of marketing messages at any time via the unsubscribe link or by contacting support.

If you believe we have breached the APPs, you can lodge a complaint with us and/or contact the Office of the Australian Information Commissioner (OAIC).

We retain personal information only for as long as necessary to provide services, meet legal and compliance obligations, resolve disputes, enforce policies, and prevent fraud.

Account and transaction records may be retained for required periods (often up to seven years after account closure, depending on applicable obligations). When information is no longer required, it is securely deleted or anonymised.

Some service providers may be located outside Australia. Where information is transferred overseas, we take steps to ensure appropriate safeguards are in place consistent with the Australian Privacy Principles, such as contractual protections or selecting providers with strong privacy controls.

By providing your information, you acknowledge that overseas transfers may occur. We will notify you of material changes to our international transfer practices where required.

To support responsible gambling commitments, we may collect and analyse activity data such as time spent playing, deposit patterns, and other indicators of potential harm.

Where necessary to provide support, this information may be shared with approved support pathways (for example, self-exclusion programs or counselling services). Responsible gambling data is handled confidentially and used only for player protection purposes.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with a revised “Last updated” date.

If changes are significant, we may provide additional notice (such as email and/or a prominent notice on the website), typically at least 30 days before the changes take effect.

Continued use of our services after an update means you accept the revised policy.